I signed up with CreditExpert several months ago, mainly because Frog freaked me out over my credit score. I had no idea if I had one or what it was like, so I signed up to their reasonably-priced service to find out. As it turns out, my credit score was near perfect so I was pleasantly surprised – especially since Halfords turned me down for a £300 bike loan earlier in the year (wtf?). Anyhoo, the other day I noticed CreditExpert were still charging me for their service so I thought I’d log in and see what was what.
I went to their site – notice how the login button is really, really small.
Now, here I realised that in all the emails CreditExpert sent me when I signed up, my username and password weren’t mentioned. I can only assume my username was:
a) My name
b) My email address
c) A mix of the two
My password could be one of approximately half a dozen words/numbers I use to sign up to stuff, so I tried all the combinations I could think of.
Oh Noes!
Nope, not that then.
Obviously I have no idea what my password is, and since I never received it in an email I’ll have to get a new one. I clicked the “retrieve a new password” button. You’re taken to a screen where you type in your name and your email address – fantastic, email me my details please!
Foiled!
What?! You want what now? A password for my password?!
I can handle my mother’s maiden name, but what about the other box? Obviously in the sign up process I had to give some sort of answer, and type in a security question – but come on, it’s me, of course I typed in the name of an animal. But what animal? I don’t know – it was months ago! You overestimate the power of my memory CreditExpert!
Bumsticks
Damn you CreditExpert!
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They can kiss my ass too!
I hate that kind of system as I never remember that kind of stuff down the line.
A more cynical person would think they could be doing it to put people off trying to stop their payments…
I was actually wondering what I was paying for, hence trying to log in!!